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Capacity Planning Procedures

Document Type: Guide
Version: 1.0
Last Updated: February 2026
Distribute To: Owner, CEO, Operations Manager, CFO


Purpose​

Establish procedures for assessing and planning organizational capacity to support growth, optimize resources, and maintain quality standards.


Why Capacity Planning Matters​

Construction Capacity Reality:​

  • Growth requires capacity (people, bonding, capital)
  • Exceeding capacity leads to failures
  • Under-capacity means missed opportunities
  • Right-sizing enables profitability

Capacity Constraints:​

  • People (management, field, estimating)
  • Bonding
  • Working capital
  • Equipment
  • Systems/processes
  • Physical facilities

Capacity Assessment​

Current Capacity Analysis:​

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CAPACITY ASSESSMENT
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Company: _______________________ Date: _______________

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REVENUE CAPACITY:

Current annual revenue: $_________________
Revenue at current capacity: $_________________
Capacity utilization: _____%

If under 70%: Underutilized - can grow without adding resources
If 70-85%: Healthy - selective growth possible
If 85-95%: Near capacity - growth requires investment
If over 95%: Strained - quality/delivery at risk

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PEOPLE CAPACITY:

| Role | Current | Capacity Each | Total Capacity | Utilization |
|------|---------|---------------|----------------|-------------|
| PM | | $_____M/yr | $ | ___% |
| Super | | $_____M/yr | $ | ___% |
| Estimator | | _____ bids/yr | | ___% |
| Admin | | ratio ___:1 | | ___% |
| Field | | _____ | | ___% |

Bottleneck role: _______________________
Revenue limited by: $_________________

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BONDING CAPACITY:

Single job limit: $_________________
Aggregate limit: $_________________
Current backlog: $_________________
Available aggregate: $_________________
Utilization: _____%

Revenue limited by bonding: $_________________

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WORKING CAPITAL:

Current working capital: $_________________
WC as % of revenue: _____%
Industry benchmark: 8-12%
Revenue supportable: $_________________

Revenue limited by WC: $_________________

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EQUIPMENT CAPACITY:

| Equipment Type | Current | Utilization | Capacity Limit |
|----------------|---------|-------------|----------------|
| | | | |

Revenue limited by equipment: $_________________

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SYSTEMS/PROCESS CAPACITY:

| System/Process | Can Support | Current Load | Bottleneck? |
|----------------|-------------|--------------|-------------|
| Estimating | $_____M | $_____M | ☐ |
| Project mgmt | $_____M | $_____M | ☐ |
| Accounting | $_____M | $_____M | ☐ |
| Payroll | _____ people | _____ | ☐ |
| Billing | _____ projects | _____ | ☐ |

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CAPACITY SUMMARY:

| Constraint | Revenue Capacity | Utilization | Bottleneck |
|------------|------------------|-------------|------------|
| People | $ | ___% | ☐ |
| Bonding | $ | ___% | ☐ |
| Working capital | $ | ___% | ☐ |
| Equipment | $ | ___% | ☐ |
| Systems | $ | ___% | ☐ |

OVERALL CAPACITY: $_________________ (lowest constraint)

Primary bottleneck: _______________________

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Capacity Planning by Function​

Project Management Capacity:​

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PROJECT MANAGEMENT CAPACITY
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CURRENT PM STAFF:

| PM | Current Load | Target Load | Available | Projects |
|----|--------------|-------------|-----------|----------|
| | $ | $ | $ | |

Total PM capacity: $_________________

PM capacity rules of thumb:
Experienced PM: $5-10M depending on project types
Junior PM: $2-5M
Complex projects: Lower capacity per PM
Routine projects: Higher capacity per PM

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PM CAPACITY ANALYSIS:

If growing to $_________________:
PMs needed: _____
Current PMs: _____
Gap: _____

Hiring timeline: _____ months to find and onboard
Lead time required: _____ months before growth

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ACTION ITEMS:

☐ Hire _____ PMs by _______
☐ Promote from within: _______________________
☐ Training needed: _______________________

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Field Supervision Capacity:​

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FIELD SUPERVISION CAPACITY
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CURRENT SUPERINTENDENTS:

| Super | Current Projects | Capacity | Available |
|-------|------------------|----------|-----------|
| | | | |

Total superintendent capacity: _____ projects / $_____ revenue

Superintendent capacity rules:
Experienced super: 2-4 projects depending on size/complexity
Junior super: 1-2 projects
Travel projects: Dedicated per project

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FIELD LABOR CAPACITY:

Direct labor force: _____
Labor hours available/year: _____
Subcontractor relationships for overflow: ☐ Strong ☐ Limited

Self-perform capacity: $_________________ revenue
With subcontractors: $_________________ revenue

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Estimating Capacity:​

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ESTIMATING CAPACITY
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CURRENT ESTIMATING STAFF:

| Estimator | Specialty | Bids/Month | Hit Rate | Revenue Won |
|-----------|-----------|------------|----------|-------------|
| | | | | |

Total estimating capacity: _____ bids/month
Required hit rate: _____%
Revenue generation capacity: $_________________/year

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ESTIMATING BOTTLENECK ANALYSIS:

To achieve $_________ in new awards:
Win rate: _____%
Bids required: _____
Bids per month: _____
Current capacity: _____
Gap: _____

Solution options:
☐ Hire estimators
☐ More selective bidding (improve hit rate)
☐ Estimating software/efficiency
☐ Outsource quantity takeoff

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Growth Capacity Planning​

Capacity for Growth Scenario:​

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GROWTH CAPACITY PLAN
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GROWTH SCENARIO:

Current revenue: $_________________
Target revenue: $_________________
Growth: _____% over _____ years
Annual growth rate: _____%

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YEAR-BY-YEAR CAPACITY REQUIREMENTS:

| Resource | Current | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 |
|----------|---------|--------|--------|--------|--------|--------|
| Revenue target | | | | | | |
| PMs needed | | | | | | |
| Supers needed | | | | | | |
| Estimators | | | | | | |
| Admin/accounting | | | | | | |
| Bonding required | | | | | | |
| Working capital | | | | | | |

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INVESTMENT REQUIRED:

People:
| Position | Year | Salary + Burden | Hiring Cost |
|----------|------|-----------------|-------------|
| | | | |

Total people investment: $_________________

Working capital:
Current: $_________________
Required at target: $_________________
Gap: $_________________
Source: _______________________

Bonding:
Current capacity: $_________________
Required: $_________________
Gap: $_________________
Action: _______________________

Equipment:
Additions needed: $_________________
Timing: _______________________
Funding: _______________________

Systems:
Upgrades needed: _______________________
Investment: $_________________

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TOTAL INVESTMENT FOR GROWTH: $_________________

Payback period: _____ years
ROI: _____%

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Capacity Constraints and Solutions​

Breaking Bottlenecks:​

ConstraintSolutions
PM capacityHire, promote, train, technology, reduce scope per PM
Field supervisionHire, promote, work with subs, technology
EstimatingHire, outsource takeoff, improve hit rate, be selective
BondingIncrease WC, improve financials, surety relationship
Working capitalRetain earnings, equity injection, better terms
EquipmentBuy, lease, rent, subcontract
SystemsUpgrade software, add staff, outsource

Quick Capacity Additions:​

TimeframeOptions
ImmediateSubcontract, overtime, temporary staff
3-6 monthsHire experienced people, lease equipment
6-12 monthsTrain/promote, build relationships
12+ monthsDevelop talent pipeline, build systems

Monitoring Capacity​

Monthly Capacity Dashboard:​

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CAPACITY DASHBOARD
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Month: _______________

| Metric | Target | Actual | Status | Trend |
|--------|--------|--------|--------|-------|
| Revenue capacity | $ | $ | ☐R ☐Y ☐G | ↑↓→ |
| PM utilization | ___% | ___% | ☐R ☐Y ☐G | ↑↓→ |
| Super utilization | ___% | ___% | ☐R ☐Y ☐G | ↑↓→ |
| Estimating capacity | ___/mo | ___/mo | ☐R ☐Y ☐G | ↑↓→ |
| Bonding utilization | ___% | ___% | ☐R ☐Y ☐G | ↑↓→ |
| WC utilization | ___% | ___% | ☐R ☐Y ☐G | ↑↓→ |

Constraints approaching:
1. _______________________________________________________
2. _______________________________________________________

Action items:
1. _______________________________________________________
2. _______________________________________________________

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Capacity and Backlog Balance​

Backlog vs. Capacity:​

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BACKLOG CAPACITY ANALYSIS
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BACKLOG BY TIMING:

| Period | Backlog $ | Revenue Capacity | Status |
|--------|-----------|------------------|--------|
| Q1 | | | ☐Over ☐Under ☐Match |
| Q2 | | | ☐Over ☐Under ☐Match |
| Q3 | | | ☐Over ☐Under ☐Match |
| Q4 | | | ☐Over ☐Under ☐Match |

If over capacity:
- Delay starts
- Increase subcontracting
- Add capacity
- Decline/defer new work

If under capacity:
- Aggressive pursuit
- Reduce pricing (carefully)
- Consider other markets
- Temporary cost reduction

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  • Strategic Planning
  • Growth vs. Profitability
  • Workforce Planning
  • Bonding Program Management

Template provided by support.construction. Grow into capacity, not beyond it.