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Project Quality Plan

Document Type: Template/Procedure
Version: 1.0
Last Updated: February 2026
Distribute To: Project Managers, Superintendents, QC


Purpose

Establish a quality management framework for ensuring project work meets or exceeds contract requirements.


Quality Plan Components

  1. Quality Objectives
  2. Organization and Responsibilities
  3. Document Control
  4. Inspection and Testing
  5. Nonconformance Management
  6. Continuous Improvement

Quality Objectives

Project Quality Goals:

  • Zero rework on delivered work
  • First-time inspection pass rate > 95%
  • Punch list items < 1 per 1,000 SF
  • Zero warranty callbacks (Year 1)
  • Owner satisfaction rating ≥ 4/5

Organization and Responsibilities

Quality Responsibilities:

RoleQuality Responsibilities
Project ManagerOverall quality responsibility, resources
SuperintendentDaily quality oversight, inspections
ForemanWork quality, self-inspection
QC ManagerQC program implementation
SubcontractorsQuality of own work

Quality Control Activities

Preparatory Phase:

  • Review contract documents
  • Identify quality requirements
  • Plan inspections and tests
  • Coordinate submittals
  • Train personnel

Construction Phase:

  • Verify materials conform
  • Conduct inspections
  • Witness tests
  • Document results
  • Correct deficiencies

Closeout Phase:

  • Final inspections
  • Punch list completion
  • Documentation delivery
  • Warranty administration

Inspection Points

Critical Inspection Points:

PhaseInspectionCriteria
FoundationPre-pourForms, rebar, embeds
StructuralConnectionsPer drawings, specs
MEP RoughPre-closeLocations, support
FinishesPre-finalAppearance, function
SystemsOperationalPerformance

Testing Requirements

Required Tests (Example):

TestSpecificationFrequencyBy
Concrete strengthACI 318Per pourLab
Soil compaction95% ProctorPer liftLab
Weld inspectionAWS D1.1Per planInspector
HVAC balancingAABC/NEBBCompleteTAB
ElectricalNFPA 70CompleteContractor

Quality Documentation

Records to Maintain:

  • Inspection reports
  • Test reports
  • Nonconformance reports
  • Corrective actions
  • Certifications
  • Submittals (approved)
  • Photos

Nonconformance Management

When Deficiency Found:

  1. Identify - Document the issue
  2. Evaluate - Determine severity and cause
  3. Correct - Implement fix
  4. Verify - Confirm correction
  5. Prevent - Address root cause

Nonconformance Report:

================================================================
NONCONFORMANCE REPORT
================================================================

NCR #: ____________ Date: ____________

Project: ___________________________________________________

Location: __________________________________________________

Reported By: _______________________________________________

================================================================

DESCRIPTION OF NONCONFORMANCE:
___________________________________________________________
___________________________________________________________

REFERENCE: Drawing/Spec: ____________________________________

================================================================

ROOT CAUSE:
___________________________________________________________

CORRECTIVE ACTION:
___________________________________________________________

Responsible: _______________________ Due Date: _____________

================================================================

VERIFICATION:

Corrected: ☐ Yes ☐ No Date: ____________

Verified By: _______________________________________________

================================================================

Quality Metrics

Track Monthly:

  • Inspections passed first time
  • Nonconformances issued
  • Corrective actions open
  • Rework costs
  • Punch list items per area

Quality Plan Template

================================================================
PROJECT QUALITY PLAN
================================================================

Project: ___________________________________________________

Project #: _________________________________________________

Date: _____________________________________________________

================================================================

1. QUALITY OBJECTIVES:
- [Specific quality goals for this project]

2. ORGANIZATION:
Project Manager: ___________________________________________
Superintendent: ____________________________________________
QC Representative: _________________________________________

3. KEY INSPECTION POINTS:
[List critical inspection points]

4. TESTING REQUIREMENTS:
[List required tests per specifications]

5. SUBMITTAL PROCESS:
[Reference submittal procedure]

6. NONCONFORMANCE PROCESS:
[Reference NCR procedure]

7. DOCUMENTATION:
[List quality records to maintain]

================================================================

APPROVED:

Project Manager: ____________________ Date: ________________

================================================================

  • Inspection Procedures
  • Nonconformance Report Form
  • Testing Requirements
  • Submittal Process

Template provided by support.construction. Customize with your company information.